Section 34: Testing of installed electricity meters

(1) A holder of a distribution licence shall conduct a periodic inspection and testing of electricity meters in accordance with the Weights and Measures (Electricity Meters) Rules, 2015 and Schedule 2 of these Regulations. EE (2) A consumer may request the holder of a distribution licence to test an electricity meter installed on his or her supply address where the consumer doubts the accuracy of the electricity meter. (3) The holder of a distribution licence shall test the accuracy of the electricity meter within thirteen days of receipt of the application referred to in subregulation (2). (4) Where the electricity meter is found to be accurate, the electricity meter shall be reinstalled at the premises of the consumer within three working days. (5) Where the electricity meter is found faulty, the electricity meter shall be replaced with a new electricity meter within five working days. (6) A holder of a distribution licence shall inform the consumer of the time and place of the test and permit the consumer or authorised representative to witness the electricity meter testing. (7) The consumer shall be notified of the results of the test referred to in subregulation (6) within forty eight hours. (8) Where the electricity meter is found to be more than nominally defective, in the case for a request for testing under subregulation (2), the holder of a distribution licence shall refund the fee charged for testing the electricity meter. (9) For the purposes of this regulation, "more than nominally defective" means a deviation of more than two percent from accurate test result.