(1)
A financial institution shall include the following essential elements in the design of "Know Your Customer" rules and procedures- (a) customer acceptance policies and procedures which describe the types of customers that are likely to pose a higher than average risk to the financial institution and which require more extensive due diligence for higher risk customers and other customers requiring special attention including- (i) trust, nominee and fiduciary accounts; (ii) corporate bodies; (iii) introduced business; (iv) client accounts opened by professional intermediaries; (v) non-face-to-face customers; and (vi) correspondent banking accounts;
(b)
customer identification requirements and procedures which lay down all information necessary to establish to the financial institution's satisfaction the identity of each new customer, the purpose and intended nature of the business relationship and ensure that customer records remain up-to-date and relevant;
(c)
on-going monitoring of accounts and transactions which is able to detect unusual or suspicious patterns of activities and those activity that do not appear to make economic or commercial sense, or those unusually large transactions that are not consistent with the normal and expected transactions of the customer; and (d) risk management procedures which include proper management oversight, systems and controls, segregation of duties, training and other related policies.
(2)
A financial institution shall demand and record proof of the identity of its clients or customers, whether usual or occasional when establishing business relations or conducting transactions, in particular opening of accounts or issuing of passbooks, entering into fiduciary transactions, renting safe deposit boxes or performing large cash transactions.
(3)
For the purposes of subregulation (2), evidence of identity shall be deemed satisfactory if-
(a)
it is reasonably capable of establishing that the applicant for business is the person he or she claims to be; and
(b)
the financial institution which obtains the evidence is satisfied, in accordance with the procedures established by the financial institution, that it does establish that fact.
(4)
Minimum requirements for verification of customer identity set out in Schedule 1 to these Regulations shall apply to business relationships entered into by a financial institution with its customers.
(5)
A financial institution shall not open an account for a customer where problems of verification arise in the banking or financial relationship, which cannot be resolved.
(6)
Where a financial institution has opened an account for a customer and problems of customer verification arise in the banking or financial relationship which can not be resolved, the financial institution shall close the account of the customer and return the money to the customer.